FAQ's and Howto's
Chest MeasurementWe would like to see samples of several different styles before making a selection. Does Murphy offer samples?
Your catalog and web site state that a custom tailored order takes 4 to 5 weeks plus shipping. We only need a few new robes to match our current robes for new choir members. Can we get them sooner?
Chest Measurement
Take this measurement over the garments that will be worn under the item being ordered. With arms relaxed, measure around the fullest part of the chest, under the arms and across the shoulder blades in the back. The tape should be snug but not too tight. Keep tape parallel to the floor.
We would like to see samples of several different styles before making a selection. Does Murphy offer samples?
Your local Murphy dealer has choir robe and accessory samples in the store for you to look at and try on, along with catalogs and swatched fabric selectors. We offer so many different fabrics, styles, and color combinations, however, that it is impossible for any dealer to have a sample made up in every single combination - it would take a huge warehouse! Therefore we offer a sample service through our dealers. You can ask for a sample in the style or styles you are considering, plus larger swatches in the exact colors and fabrics you want - just ask. If that's not enough, you can order a custom sample made up in exactly the style, fabric and color combination you like. Ask your dealer for more information.
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Your catalog and web site state that a custom tailored order takes 4 to 5 weeks plus shipping. We only need a few new robes to match our current robes for new choir members. Can we get them sooner?
We would like to speed up our production cycle - and occasionally we can, however, the length of time it takes to get a custom order depends on several factors: seasonal demand, complexity of style, and completeness of information provided. Notice we did not include order size in that list. A small order can take almost as long to get through production as a large order, because it has to go through the same production steps. A single robe may go through 60 production steps before it is shipped - and an order of 100 identical robes will go through the same 60 steps. Some manufacturers take shortcuts and are able to produce robes in less time - but those robes may not have the quality of a Murphy robe. On average, an order takes 4 to 5 weeks production time, whether it is large or small. But if you need an order in a hurry, it doesn't hurt to ask - sometimes, we can speed things up.
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